1. Overview

LENDAVA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lendavaskin.com](https://www.lendavaskin.com) (the “Site”), make a purchase, or interact with us online.

By using our Site or providing your information, you agree to this Privacy Policy.

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2. Information We Collect

We collect personal information you provide directly, including:

* Name, billing and shipping address
* Email address and phone number
* Payment details (processed securely through our payment partners)
* Order history and preferences
* Marketing or communication preferences

We also collect certain information automatically when you browse our Site, such as:

* IP address, device type, and browser information
* Pages viewed, time spent, and referring URLs
* Cookies and similar technologies to enhance your browsing experience

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3. Cookies & Tracking

Our Site uses cookies and similar tracking technologies to:

* Remember your preferences and login information
* Understand how you use our Site
* Measure marketing effectiveness

You can adjust your cookie preferences in your browser settings, but disabling cookies may affect your experience.

 **Abandoned Cart Tracking**

LENDAVA Skincare’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart.
This information may be used to determine when to send cart-reminder messages via SMS.

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4. How We Use Your Information

We use your personal information to:

* Process and fulfill orders
* Communicate about your order or account
* Provide customer support
* Send marketing communications (when you opt in)
* Improve our products, services, and website performance
* Detect and prevent fraud or misuse

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5. Text Messaging (SMS) Communications

If you choose to opt in to our SMS program, we may send you text messages related to your orders, abandoned carts, or exclusive promotions.
Message frequency varies. You can opt out at any time by replying **STOP** to any message.

 **SMS Data Exclusion**

The above excludes text-messaging originator opt-in data and consent; this information will **not** be shared with any third parties.
We never sell or share SMS opt-in data with non-affiliated entities.

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6. Sharing Your Information

We may share your information only with trusted partners who help us operate our business, such as:

* Payment processors (Shopify Payments, PayPal, etc.)
* Shipping and fulfillment providers
* Marketing and analytics tools (e.g., Meta, Google)

We require all partners to keep your data secure and use it only for the intended purpose.
If our Privacy Policy mentions data sharing or selling to non-affiliated third parties, it explicitly **excludes SMS opt-in data and consent**.

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

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8. Your Rights

Depending on where you live, you may have rights to:

* Access, correct, or delete your information
* Opt out of marketing communications
* Request a copy of your data

To exercise these rights, contact us at **[hello@lendavaskin.com](mailto:hello@lendavaskin.com)**.

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9. Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorized access.
However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

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10. Third-Party Services & Links

Our Site may include links to third-party websites or services.
We are not responsible for their privacy practices. Please review the privacy policies of any linked sites before providing your information.

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11. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal data from them.
If we learn that a child has provided information, we will promptly delete it.

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12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

LENDAVA
Email: [hello@lendavaskin.com](hello@lendavaskin.com)